Last week she put a post on facebook about a new client who had come to her for a quote for a website - that's fairly normal in our profession - but when she delved deeper (well, not that deep really) it became apparent that this client didn't have a business yet, nor a business name, she didn't have products or clients and wasn't sure what a blog was. She just had an idea. Needless to say this makes a designer's job very difficult. So my sister stated that before a client comes to her for a quote, they need to have the three B's (at least). I agree. Here they are:
A Business - one can't sell or serve without an actual business. This means having a business name, trade marking that name or logo, registering the name, and buying a domain. I didn't say it was quick and easy, but having these things in place before you go getting websites and business cards is important. This is the foundation stuff. There's a lot more to it on an emotional level too, but I'll save that for another day.
A Brief - we designers like to know as much as possible about your business. Not only do we make things look pretty, we also need to know things like who your target market is; including their gender, age and profession, what your product or service is, how you plan to reach your market, what makes you different to everyone else doing a similar thing. A design brief should contain all of that information as well as things like the colours you want to use and why, the style of your business (corporate, spiritual, alternative, healthy etc) and the moods you want to convey through your branding. I know!! We're nosy people us designers, but in the end you'll get a design that's created specifically for your business, not some random generic logo you got online for five bucks that Bob over the road could use.
A Budget - You need to know how much money you can commit to your design project because us designers can generally tailor a package to suit or offer payment plans. Lots of people shy away from talking about money but it's important to get that sorted from the start. Then there are no nasty surprises and everyone's happy. I generally give a fixed price quote because that's what I prefer myself. Hourly rates are too varied and it can blow out really fast, so a fixed price is much better for you - often not so good for me, as design work is incredibly time consuming and can go on and on - but them's the breaks.
So, if you're thinking about a website or a logo, answer the above questions first and you'll be off with a flying start. I'm more than happy to have a chat if you want to know more and would love your comments below.
This is a QR Code and it’s the new way to promote your website or to share your contact details and promotions.
It’s scanned by an app on your mobile phone and instantly shows your website address and contact details - you can choose which when you register. QR Codes are appearing on billboards, buses, business cards and all sorts of signage and advertisements – even t-shirts!
I've made a little video so you can see how it works...
Go to http://qrcode.kaywa.com/ to get yours. It's free!!
6 January 2011
Have you heard the hype about social media of late? Seems it’s the new way to market your business, build relationships and create an online presence. Not to mention keeping in touch with long lost friends, finding relatives who might, one day, leave you their millions and spying on your children.
Last month I took myself off to a facebook workshop – who would’ve thought we’d be educating ourselves to communicate via typing as fast as possible over long distances and mostly to people we’ve never actually met in person! I know, I sound like my grandmother, but really, who would’ve thought?
Anyway, you can ‘poo poo’ facebook and twitter and all the other social media sites as much as you like, but in reality it really is the best way to advertise and connect. Seriously! I love it, I really do! I can’t wait to learn more and then I can help my own clients with their FB profiles.
Since I’ve ventured into facebook and twitter my business profile has been exposed to a lot of people and new clients have found me, some I’ve never met in person. It works, and the part I love most is being able to recommend other people’s businesses. Here’s an example: I designed a flyer for a lady who was referred to me by my brother after I’d done some pro bono work for his fundraising venture, anyway, I posted on FB that I’d designed the flyer for my new client and added a link to her website recommending her beautiful gift hampers. A FB friend of mine saw my comment, followed the link to the gift hampers website and bought a hamper! She was delighted with the service, price and quality and then commented a few days later on FB about how happy she was. That sort of exposure is priceless! And you know what? It’s all based on trust; my friend trusted my recommendation and bought the hamper because she knew me.
Paying it forward is the most important part. Another example: A friend of mine (who I’d never met in person at that point) started up a facebook page that promoted local businesses. She wrote a post about my business, from that I got a phone call resulting in a new client who I’ve since done a lot of work with. It didn’t cost me a cent!
That’s why it’s important to be trust worthy, reliable and authentic. So, if you’re not already tweeting on twitter and posting on facebook, get to it and do it! Be consistent, honest, friendly and professional. Show off a little so people can see what you do, it’s OK to brag - I did just the other day and have had two calls already from people who want facebook Welcome pages designed!
It’s worth it, really. Do it with pride and remember to pay it forward and if you’re going to spy on your kids, don’t write on their wall. Here's a little video with stats - well worth the 3 minutes it takes to watch. Have a happy day!
See you there! www.facebook.com/WitchWords